Can I have more than one provider for the same type of support?

Yes. Participants are not required to use a single provider for any given support category. You might engage different providers for different parts of your plan, or even use multiple providers for the same type of support if that serves your needs. The key is that the total expenditure stays within your plan budget.

What if I choose a provider and it does not work out?

You have the right to change providers at any time, subject to the notice period in your service agreement. If a provider is delivering poor-quality support or behaving in ways that concern you, you can also contact the NDIS Quality and Safeguards Commission. Do not feel locked in to a provider relationship that is not…

How do I find providers in my area?

The NDIS Provider Finder on the NDIS website allows you to search by location, support category, and registration type. Novida's marketplace also lists providers across Australia with detailed profiles that make it easier to compare options before making contact. Your local area coordinator or support coordinator can…

Choosing an NDIS provider: the ten questions that actually matter

Updated 24 May 2026 · reviewed by Prakash Bartaula, Founder, Novida

Beyond the brochure: the questions that separate providers who deliver from providers who onboard — and the answers that should end the conversation.

Frequently asked questions

Can I have more than one provider for the same type of support?: Yes. Participants are not required to use a single provider for any given support category. You might engage different providers for different parts of your plan, or even use multiple providers for the same type of support if that serves your needs. The key is that the total expenditure stays within your plan budget.
What if I choose a provider and it does not work out?: You have the right to change providers at any time, subject to the notice period in your service agreement. If a provider is delivering poor-quality support or behaving in ways that concern you, you can also contact the NDIS Quality and Safeguards Commission. Do not feel locked in to a provider relationship that is not…
How do I find providers in my area?: The NDIS Provider Finder on the NDIS website allows you to search by location, support category, and registration type. Novida's marketplace also lists providers across Australia with detailed profiles that make it easier to compare options before making contact. Your local area coordinator or support coordinator can…