How Novida works

Whether you are looking for NDIS supports or growing a service, Novida works the same simple way — find, compare, connect — with privacy and pricing that are fair to everyone, in every state and territory.

How to find NDIS supports on Novida

  1. Search supports near you. Search verified NDIS providers, support coordinators or all NDIS housing in your suburb and support category — free, no account needed.
  2. Compare and shortlist. Compare profiles, reviews, registration and availability, and save your favourites to a free account.
  3. Send a free enquiry. Send a short, SMS-verified enquiry to the providers you choose. Your contact details stay private until they respond.
  4. Track and connect. Track each enquiry’s status in your account and connect with the providers who are the right fit.

How to grow your NDIS service on Novida

  1. Create a verified profile. List a free, verified profile across your support categories and service areas in a guided builder.
  2. Choose a plan for leads. Upgrade to receive unlimited participant leads with no per-lead fees, plus housing listings where you need them.
  3. Work leads and hire. Manage enquiries in your inbox and CRM, post jobs, and invite support workers from the talent pool.
  4. Win and grow. Convert leads and coordinator referrals, and use profile analytics to see what’s working and improve.

How to grow a coordination practice on Novida

  1. Publish your listing. Create a verified directory listing with your specialties, coordination level, languages and target suburbs.
  2. Receive matched enquiries. Participants searching your suburbs and specialties reach your inbox, with instant SMS alerts — free, with no per-lead fees.
  3. Manage and refer. Manage your caseload and plan reviews, and refer participants straight to suitable verified providers.
  4. Add your team. Grow into a team account where each coordinator targets their own suburbs and caseload.

How to find NDIS support work on Novida

  1. Build one profile. Create a structured profile once — experience, NDIS checks and availability — and reuse it everywhere.
  2. Match and apply. Get jobs matched to your role, area and availability, and apply in about a minute with your saved profile.
  3. Track your applications. Follow each application’s status — viewed, shortlisted, interview — in real time.
  4. Get discovered. Mark yourself open to work and let providers invite you to apply. Your contact stays private until you accept.

How to take direct NDIS clients on Novida

  1. List as a sole trader. Set up your independent profile — services, NDIS checks, insurance and the suburbs you cover — so participants can find you.
  2. Choose your reach. Pick the suburbs you work in. You appear on those local pages so plan-managed and self-managed participants find you there.
  3. Receive direct enquiries. Participants enquire with you directly. Unlock their contact and respond on a paid plan — unlimited enquiries, no per-lead fees.
  4. Grow your caseload. Take the clients that fit, keep clean records, and build a steady book of direct work — no agency in the middle.

How to grow a plan-management practice on Novida

  1. List your service free. Publish a verified plan-manager profile — your service areas, response time, languages and credentials — so participants can find you.
  2. Receive participant enquiries. Plan-managed participants searching for a plan manager reach your inbox. Unlock their contact and reply on the Team plan — unlimited enquiries, no per-lead fees.
  3. Add clients from enquiries. Turn an enquiry into a managed client in one click, and track budgets and plan-review dates from your dashboard.
  4. Build your team. Invite your claims and finance staff on the Team plan, and post job vacancies to hire as you grow.