Independent support workers
Guides for independent (sole trader) NDIS support workers — setting up your ABN and insurance, pricing and invoicing NDIS plans, tax and super, compliance, and finding direct participant clients.
Getting set up
- How to become an independent support worker
- Insurance for independent support workers
- Sole trader vs company: choosing your business structure
- How to get and use an ABN as a support worker
- The NDIS Worker Screening Check for independent workers
- First aid and CPR for independent support workers
- Working With Children Check for support workers
- What it really costs to set up as an independent support worker
- The kit every independent support worker actually needs
- Do you need a business name as an independent support worker?
- Registered vs unregistered NDIS provider: what's the difference?
- How a sole trader becomes a registered NDIS provider
Rates, invoicing & tax
- Setting your rates and invoicing NDIS plans
- Tax and super as an independent support worker
- How much do independent support workers really earn?
- How to set your hourly rate as an independent support worker
- NDIS price limits explained for independent support workers
- Charging for travel as an independent support worker
- Weekend, evening and public holiday rates for support workers
- GST for independent support workers
- Tax deductions for independent support workers
- Super for sole trader support workers
- Invoice template for independent support workers
- How to get paid on time as an independent support worker
- Bookkeeping basics for independent support workers
- Do you need an accountant as an independent support worker?
- How to do your tax return as an independent support worker
Finding & keeping clients
- Finding clients as an independent support worker
- How to get more NDIS clients as a support worker
- Marketing for independent support workers
- Building relationships with support coordinators
- Writing a support worker profile that gets clients
- Getting referrals as an independent support worker
- Social media for independent support workers
- How to write a support worker bio that gets clients
- Responding to client enquiries as an independent support worker
- Retaining NDIS clients as an independent support worker
- How many clients should an independent support worker have?
Running your business
- Service agreements for independent support workers
- Setting a fair cancellation policy
- Record keeping for independent support workers
- The best apps and software for independent support workers
- Managing your schedule as an independent support worker
- Setting professional boundaries as an independent support worker
- Taking time off when you're an independent support worker
- Backup arrangements and continuity of supports
- How to raise your rates as an independent support worker
- Scaling up beyond a solo independent support worker
Compliance & safety
- The NDIS Code of Conduct for independent support workers
- Incident reporting obligations for independent support workers
- NDIS Practice Standards: what independent workers need to know
- Privacy and confidentiality for independent support workers
- Safeguarding and reporting abuse for support workers
- Handling complaints well as an independent support worker
- The NDIS Worker Orientation Module: what independents need to know
- Duty of care in practice for independent support workers
- Infection control basics for independent support workers
Delivering supports
- Providing personal care with dignity
- Supporting community and social participation
- Transporting participants safely and correctly
- Domestic assistance and household tasks
- High-intensity daily personal activities
- Safe manual handling for independent support workers
- Medication assistance for independent support workers
- Supporting autistic participants as an independent support worker
- Supporting people with psychosocial disability