Setting your rates and invoicing NDIS plans
How independent NDIS support workers set their rates and invoice plan-managed and self-managed participants — price limits, what to charge, and how to get paid.
The two numbers that anchor your rate
Charging plan-managed vs self-managed clients
Price by support item, day and time
Charging for travel
What a compliant invoice looks like
Getting paid on time
Frequently asked questions
How much should an independent support worker charge?
For plan-managed participants your rate must sit within the NDIS price limit for the support item; self-managed participants can agree any rate. Price above the SCHADS award benchmark so your rate also covers super, insurance, admin, travel and gaps between clients.
Can I charge more than the NDIS price limit?
For plan-managed claims, no — the price limit is the ceiling. Self-managed participants can agree a higher rate directly, but keep it fair and documented in a service agreement.
How do independent support workers invoice the NDIS?
You send a tax invoice — showing your name and ABN, the participant, the support item, dates, hours, rate and total — to the participant’s plan manager (for plan-managed clients) or to the participant (if self-managed). You don’t claim from the NDIA directly as an unregistered provider.
Can I charge for travel as an independent support worker?
Usually yes — you can charge for provider travel time and a per-kilometre rate within the NDIS rules and limits. Agree how travel is handled in the service agreement before you start.