Question 1

What is Novida, and is it really free?

Accepted Answer

Novida is a free place to find NDIS support and supported housing across Australia. It's completely free for participants, families and carers — you only pay your providers for the support they deliver, never us.

Question 2

Is Novida the same as Novita?

Accepted Answer

No — Novita (novita.org.au) is a South Australian disability service provider. Novida (novida.com.au) is an independent national NDIS platform for finding providers, support coordinators, SIL & SDA housing and disability jobs.

Question 3

Do I need an approved NDIS plan to use Novida?

Accepted Answer

No. You're welcome to browse providers and housing and explore your options at any stage — whether you're waiting on a plan, reviewing one, or already up and running.

Question 4

How do I know a provider can be trusted?

Accepted Answer

Every provider shows their NDIS registration status from the official register up front. Once a provider claims their profile we verify their details, and participants and coordinators can leave honest reviews — so you can decide with confidence before you reach out.

Question 5

Will my phone number or email be shared around?

Accepted Answer

Never. Your contact details stay private until you choose to send an enquiry — and even then, only the provider you contacted can see them. No spam, no cold calls.

Question 6

What's the difference between SIL and SDA?

Accepted Answer

SIL (Supported Independent Living) is the day-to-day support that helps you live well at home. SDA (Specialist Disability Accommodation) is the specially designed home itself. The Novida housing search lets you filter for either.

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