Can I change my support coordinator mid-plan?

Yes. Your support coordination funding belongs to you and you can choose a different provider at any time, subject to the notice period in your existing service agreement. There is no requirement to stay with the provider named in your plan.

Does having a support coordinator mean I am not self-managing?

No. Many self-managed participants also have support coordination in their Capacity Building budget. The two arrangements address different aspects of your plan.

Can I have Level 2 and Level 3 at the same time?

In some cases yes, particularly during a transitional period. The NDIA may fund a short block of SSC alongside ongoing standard support coordination when a crisis or complex episode is being resolved.

What if I do not use all my coordination funding?

Unused Capacity Building funding does not roll over at the end of a plan period under the standard rules. If you are consistently underspending your coordination budget, it is worth talking to your coordinator about why and whether a different approach would be more useful.

Support coordination levels 1, 2 and 3: which one is in your plan, and what it buys

Updated 15 May 2026 · reviewed by Prakash Bartaula, Founder, Novida

Support connection, coordination of supports, specialist support coordination — three levels, three price points, three very different jobs. How to tell which…

Frequently asked questions

Can I change my support coordinator mid-plan?: Yes. Your support coordination funding belongs to you and you can choose a different provider at any time, subject to the notice period in your existing service agreement. There is no requirement to stay with the provider named in your plan.
Does having a support coordinator mean I am not self-managing?: No. Many self-managed participants also have support coordination in their Capacity Building budget. The two arrangements address different aspects of your plan.
Can I have Level 2 and Level 3 at the same time?: In some cases yes, particularly during a transitional period. The NDIA may fund a short block of SSC alongside ongoing standard support coordination when a crisis or complex episode is being resolved.
What if I do not use all my coordination funding?: Unused Capacity Building funding does not roll over at the end of a plan period under the standard rules. If you are consistently underspending your coordination budget, it is worth talking to your coordinator about why and whether a different approach would be more useful.