The NDIS Plan Review: A Support Coordinator's Guide to Reassessments
How an NDIS plan review support coordinator prepares evidence, writes the reassessment report and avoids conflict-of-interest traps — with a worked example.
Reassessment, variation or check-in — know which one you're in
Your role — and the line you cannot cross
When to start: a working timeline
Evidence that actually moves a budget
Writing the reassessment report
How this plays out: a worked example
The new framework: needs assessment is changing
Conflict of interest is the reassessment's biggest trap
Common mistakes and edge cases
Billing your reassessment work — and the 90-day window
Frequently asked questions
What is the difference between an NDIS plan review and a plan reassessment?
They are largely the same thing under different names. The NDIA moved from "plan review" to "plan reassessment" in its formal language after the 2022 legislative changes. A reassessment produces a new plan; a lighter "plan variation" amends an existing plan without a full reassessment. Confirm the current terminology on ndis.gov.au.
How early should a support coordinator prepare for a plan reassessment?
Around three months before the reassessment date for a standard plan, and earlier where allied health assessments or complex needs are involved. Assessment reports have long lead times, so request them in writing early. Waiting for the NDIA to book the meeting usually means arriving with no evidence.
Can a support coordinator recommend more of their own hours in a reassessment report?
Only with a disclosed conflict of interest and genuine alternatives offered — and even then, cautiously. The NDIA is actively scrutinising coordinators who recommend their own supports. Frame need and function and let the delegate decide the funding; keep your report clear of self-interest to stay compliant with the Code of Conduct.
What evidence best supports an NDIS reassessment?
Specific, dated, functional evidence: allied health reports with clear recommendations, change-of-circumstances documentation such as discharge summaries, and your own service records showing where the current plan fell short. Generic "needs more support" statements carry no weight; link every recommendation to an evidence item and a goal.
Is preparing a reassessment report billable, and what does it cost?
Yes, it is billable support coordination time at the relevant price limit — indicatively around $100.14/hr for Level 2 as at the 2026-27 PAPL. Bill promptly: from 1 December 2026 the claim window drops to 90 days, so reassessment work left un-invoiced against a closing plan can be lost. Verify figures against the current PAPL.