Travel Claiming Rules for Support Coordinators
How to make a support coordination travel claim: the MMM time limits, per-km costs, consent rules and 2026-27 PAPL figures — billed correctly and compliantly.
Can support coordinators claim travel?
The two parts of a support coordination travel claim
What hourly rate applies to travel time
How much travel time you can claim: the MMM limits
Claiming kilometres and other non-labour costs
Travel must be agreed in advance
Apportioning travel across multiple participants
Travel comes out of the participant's budget
Face-to-face vs remote: when travel doesn't apply
Common mistakes and compliance traps
A worked example, end to end
Frequently asked questions
Can support coordinators claim travel time on the NDIS?
Yes. When you physically travel to deliver support coordination in person, you can claim the travel time at the same hourly price limit as your support level (Level 1, 2 or 3). It is capped at 30 minutes each way for MMM 1-5 locations and 60 minutes each way for MMM 6-7, and it must be agreed with the participant and drawn from their support coordination budget.
How much per kilometre can a support coordinator claim for travel?
You can claim a per-kilometre amount for running a standard vehicle, plus tolls and parking, as provider travel non-labour costs on top of your travel time. The exact per-km limit is set in the current NDIS Pricing Arrangements and Price Limits and has changed across editions, so confirm the live figure before claiming and keep a dated kilometre log.
Does support coordination travel come out of the participant's budget?
Yes. There is no separate travel funding — travel time and kilometres are billed against the participant's support coordination funds in their Capacity Building budget. A home visit therefore consumes more of the plan than a phone call, so weigh whether face-to-face contact is genuinely needed before booking.
Can I claim travel to a meeting I attend on a participant's behalf?
Yes, but split it correctly. The time spent in the meeting is service delivery at your support level, while the driving to and from is provider travel, subject to the MMM time cap and the per-km limit. Log them as separate line items and, if the trip also serves another participant, apportion the travel between them.
What happens if I claim travel for two participants on the same trip?
You must apportion the shared travel between them — claiming the full trip against each participant is double-dipping and a known audit target. Split the time and kilometres in a way you can defend, document the working, and remember that from 1 December 2026 you have only 90 days to lodge the claim.