Building a Support Coordinator Website That Wins Coordination Clients
Build a support coordinator website that earns referrals: the pages, proof, compliance and local SEO that turn visitors into coordination clients.
What a coordinator website is actually for
The pages you need (and the ones you don't)
Write the home page around a real referrer's question
Prove outcomes without breaching privacy
Show your registration and conflict-of-interest position honestly
Local SEO: how a coordinator actually gets found
Make referral frictionless
Compliance and privacy for the site itself
Budget, tools and what to spend
Worked example: a new solo coordinator's launch
Common mistakes that cost referrals
Frequently asked questions
Do I need a website to work as a support coordinator?
No — most coordination work comes through referral relationships, not search. But a simple site makes those referrals easier by letting planners, LACs and families verify you cover their area, take the right plan level and have capacity. Treat it as a referral tool, not a lead-generation machine.
Can I put client testimonials on my support coordinator website?
Only with written, specific, informed consent, and always de-identified. Never publish a participant's name, photo, diagnosis or identifying detail without consent, and strip anything that could identify them even when consent is given. Anonymised outcome vignettes are usually the safer, more persuasive option under the NDIS Code of Conduct.
How do I make my support coordinator website show up in local searches?
Name your actual service suburbs and regions in plain text, set up a free Google Business Profile, and use a page title and heading that pairs "support coordinator" with your main location. Keep your name, phone and email identical across your site, Google profile and LinkedIn. Avoid keyword stuffing and paid backlinks — they don't help a small local service.
Should my website say whether I'm registered with the NDIS Commission?
Yes, and it should be accurate. Specialist Support Coordination (group 0132) still requires registration; mandatory registration for standard coordination (group 0106) was paused in December 2025. If you're an unregistered standard coordinator working with plan- or self-managed participants, state that plainly rather than imply a status you don't hold.
How much should I spend on a support coordinator website?
For most solo and small practices, a self-managed site builder plus a domain and a Google Business Profile — roughly $200-$500 a year — is enough. With frozen price limits squeezing margins, put money into a good domain and real photos of yourself rather than expensive design. Only consider an agency retainer if you're actively running paid marketing at scale.