Can I have both a plan manager and a support coordinator?

Yes. They serve different functions and are funded from different budget lines. Most participants with moderate to high complexity benefit from having both.

Do I need to be plan managed to have a support coordinator?

No. You can be self-managed or agency managed and still have support coordination funding in your plan. Your coordination funding is in the Capacity Building budget regardless of how your other funds are managed.

What if my plan does not include support coordination?

Request it at your next plan review. Provide evidence from your treating team about why coordination is reasonable and necessary for your situation.

Can my support coordinator also be my plan manager?

No. The NDIA prohibits the same organisation from providing both support coordination and plan management to the same participant. This conflict of interest rule exists to protect you.

Can I change from agency managed to plan managed without a plan review?

Yes. You can request a change to your plan management type at any time by contacting the NDIA. It does not require a formal plan review.

Are there limits on how many hours of support coordination I can use?

Your support coordination funding is a dollar amount, not a set number of hours. The number of hours you can access depends on the hourly rate your coordinator charges against the NDIS price limit.

What happens to my plan manager if my plan ends or is reviewed?

Your plan manager continues until your new plan is in place and you have made a decision about ongoing management. There should be no gap in service between plan periods.

Can I use an unregistered support coordinator?

Yes, if you are plan managed or self-managed. Unregistered coordinators cannot be paid from an agency-managed plan.

NDIS Plan Management & Coordination: Complete Guide

Updated 18 Jun 2026 · reviewed by Prakash Bartaula, Founder, Novida

NDIS plan management and support coordination are two of the most important levers in your NDIS plan, yet many participants confuse them or leave money on the…

Frequently asked questions

Can I have both a plan manager and a support coordinator?: Yes. They serve different functions and are funded from different budget lines. Most participants with moderate to high complexity benefit from having both.
Do I need to be plan managed to have a support coordinator?: No. You can be self-managed or agency managed and still have support coordination funding in your plan. Your coordination funding is in the Capacity Building budget regardless of how your other funds are managed.
What if my plan does not include support coordination?: Request it at your next plan review. Provide evidence from your treating team about why coordination is reasonable and necessary for your situation.
Can my support coordinator also be my plan manager?: No. The NDIA prohibits the same organisation from providing both support coordination and plan management to the same participant. This conflict of interest rule exists to protect you.
Can I change from agency managed to plan managed without a plan review?: Yes. You can request a change to your plan management type at any time by contacting the NDIA. It does not require a formal plan review.
Are there limits on how many hours of support coordination I can use?: Your support coordination funding is a dollar amount, not a set number of hours. The number of hours you can access depends on the hourly rate your coordinator charges against the NDIS price limit.
What happens to my plan manager if my plan ends or is reviewed?: Your plan manager continues until your new plan is in place and you have made a decision about ongoing management. There should be no gap in service between plan periods.
Can I use an unregistered support coordinator?: Yes, if you are plan managed or self-managed. Unregistered coordinators cannot be paid from an agency-managed plan.