Invoice inbox for independent workers
Novida gives plan managers a single inbox for the NDIS-itemised invoices sent by the independent support workers their participants use. You review each invoice’s line items in an inline viewer, then mark it approved or paid — keeping the money side in one place instead of scattered across email.
The independent support workers your participants use need to be paid, and their invoices usually arrive as email attachments you have to open, check and file one by one. Novida brings them into one inbox instead — every NDIS-itemised invoice from an independent worker, in the one place you already manage.
Each invoice arrives with its line items itemised against the NDIS support catalogue, and you review them in an inline viewer — no downloading, no opening a separate PDF. You can see exactly what is being claimed and against which support item before you action it.
From there it is a couple of clicks: mark the invoice approved or paid, and its status is clear to you and to the worker who sent it. The money side of the workers your participants rely on stays in one tidy place, rather than scattered across your email and theirs.
What’s included
- One inbox for independent-worker invoices
- NDIS-itemised invoices with catalogue line items
- Review line items in an inline viewer
- No downloading or opening separate PDFs
- Mark each invoice approved or paid
- Clear status for you and the worker
- Keeps the money side in one place
- Connected to the independent workers your participants use
Why it helps
Every invoice in one place
Independent-worker invoices land in one inbox instead of scattered across email attachments to open and file.
Itemised and clear
Each invoice arrives with line items against the NDIS support catalogue, so you can see exactly what is claimed.
Inline review
Read the invoice and its line items in an inline viewer — no downloading and no opening a separate PDF.
Action in a couple of clicks
Mark an invoice approved or paid, and its status is clear to both you and the worker who sent it.
The money side, together
Keep invoicing for your participants’ independent workers in one tidy place instead of across inboxes.
Frequently asked questions
Whose invoices arrive in this inbox?
The NDIS-itemised invoices sent by the independent support workers your participants use. When a worker submits an invoice for a plan-managed participant, it lands in your invoice inbox to review and action.
Can I see the line items on each invoice?
Yes. Each invoice is itemised against the NDIS support catalogue, and you review the line items in an inline viewer — no downloading and no separate PDF to open.
How do I mark an invoice as handled?
You can mark each invoice approved or paid in a couple of clicks. Its status is then clear to you and to the worker who sent it, so everyone knows where the payment stands.
Do independent workers submit invoices from Novida?
Yes. Independent support workers on Solo or Pro create NDIS-itemised invoices and send them to the participant’s plan manager, and those invoices arrive in your invoice inbox.
Does this replace my claiming system?
The invoice inbox brings independent-worker invoices into one place to review, approve and mark paid. It keeps that money side tidy alongside the enquiries and listing tools in your plan-manager dashboard.
Is this only for independent workers’ invoices?
Yes. The invoice inbox is for the NDIS-itemised invoices sent by the independent support workers your participants use, keeping those in one clear place within your dashboard.