Invite your finance & claims team
On Novida’s Team plan, a plan manager can invite their finance, claims and support staff onto one shared account. Everyone works from the same listing and participant enquiry inbox, so enquiries get actioned by whoever’s free — included in the $59/mo Team plan.
Plan management is a team sport once you’re past a handful of participants — someone loads invoices, someone chases claims, someone answers participants. Novida’s Team plan lets you invite them all onto one account.
Everyone shares the same profile and enquiry inbox, so a new participant enquiry can be picked up by whoever is free rather than sitting in one person’s inbox.
Team seats come with the Team plan, alongside unlimited participant enquiries — one flat $59 a month for the business, not per seat.
What’s included
- Invite finance, claims and support staff by email
- One shared listing and enquiry inbox
- Team seats included on the Team plan
- Anyone free can action a new enquiry
- No per-seat charge
- Add or remove team members anytime
- One flat monthly price for the business
- Keep every enquiry in one place
Why it helps
Whole team, one account
Finance, claims and support staff all work from the same listing and inbox instead of a shared login.
Faster replies
Whoever is free can pick up a new participant enquiry, so nothing waits on one person.
One flat price
Team seats are included in the $59/mo Team plan — no charge per seat as you grow.
Manage as you scale
Invite new staff by email and remove them when they move on, all from your dashboard.
Frequently asked questions
Is there a charge per team member?
No. Team seats are included in the Team plan ($59/mo) for the whole business — invite as many finance, claims and support staff as you need, with no per-seat fee.
Do I need the Team plan to invite my team?
Yes. Inviting your team and receiving participant enquiries are both part of the Team plan. The free plan is a single listing without team seats or enquiries.
Can my team all see the same enquiries?
Yes. Your team shares one listing and one participant enquiry inbox, so any team member who’s free can pick up and reply to a new enquiry.
Can I add and remove staff later?
Yes, anytime from your dashboard. Invite new staff by email as you grow, and remove access when someone moves on.