What Happens to Unspent Home Care Package Funds
Home care package unspent funds explained: how the transition kept your balance, the government and personal portions, and the refund rules when care ends.
How unspent funds build up
The government and personal portions
What happened at the transition
What happens when a package or agreement ends
Changing providers
Using unspent funds well
Keeping an eye on the balance
Frequently asked questions
Did unspent home care package funds carry over to Support at Home?
Yes. Government unspent funds held as at 31 October 2025 carried across into Support at Home. They sit in a separate pool with no cap and can be used for approved services or for assistive technology and home modifications.
Do we get unspent funds back if a parent passes away?
The personal portion of unspent funds is returned to the person or their estate, generally within 70 days of the agreement ending. The government portion is returned to the Department rather than paid out.
What happens to the balance if we change providers?
The eligible balance follows the person to the new provider so care continues without a gap. This portability means you can change providers without losing accumulated funds or facing a financial penalty.
What can unspent funds be used for?
Approved services, plus one-off items that improve safety and daily life, such as assistive technology, home modifications or an allied health review. Legacy funds can also top up a quarter where your ongoing budget runs short.