Crisis Planning and the NDIS

Make a wellness and crisis plan with your NDIS supports: early-warning signs, who to contact, and how supports help you stay steady in hard times.

Having a plan for harder times can bring real peace of mind. A wellness and crisis plan helps you notice early warning signs, know who to contact, and stay as steady as possible when things become difficult. This guide explains how to build one alongside your NDIS supports. It is general information, not individual advice, so shape it with your recovery coach and treating team.

In an emergency

What a wellness and crisis plan is

Recognising early warning signs

Who to contact

How your supports help you stay steady

Frequently asked questions

What should I do in a mental health emergency?

If you or someone else is in immediate danger, call 000. If you need to talk to someone right away, you can contact a crisis line such as Lifeline on 13 11 14 at any time. Reaching out is a sign of strength, and help is always available. A crisis plan is about preparing ahead of these moments.

What is a wellness and crisis plan?

It is a simple, personal document that captures what keeps you well, what your early warning signs look like, and what you and the people around you should do if things become difficult. It turns your own knowledge of yourself into a form others can follow when you are not at your best.

What are early warning signs?

Early warning signs are personal signals that a harder period may be coming — such as changes in sleep, appetite or energy, withdrawing from people, dropping routines, rising worry or irritability, or thoughts you have learned to recognise. Noticing them early gives you time to act while things are…

Can my NDIS supports help during hard periods?

Yes. A recovery coach can help you build and rehearse a crisis plan, notice early signs, and adjust support quickly. Support workers can keep routines and connection going during difficult stretches. Using supports proactively, rather than only in a crisis, helps you stay steadier for longer.

Who should I include on my contact list?

Trusted family or friends who understand your plan, your recovery coach or support worker for everyday support, and your clinical mental health team or GP for treatment concerns. Include crisis services too — 000 in an emergency, or a line such as Lifeline on 13 11 14 to talk. Share your plan so…

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