Recovery Coach vs Support Worker: NDIS Mental Health Support Compared

A recovery coach and a support worker both help people with psychosocial disability — but in different ways. Here's the difference.

If you live with a mental health condition, both a psychosocial recovery coach and a support worker can be part of your NDIS plan. They do different jobs, though — one focuses on your recovery journey and coordination, the other on hands-on daily help. This guide explains the difference.

What a recovery coach does

What a support worker does

Side by side

Do you need one, the other, or both?

How to decide

Frequently asked questions

What's the difference between a recovery coach and a support worker?

A psychosocial recovery coach focuses on your recovery, skills and coordination (from Capacity Building), while a support worker provides hands-on daily help like personal care and community access (from Core). They complement each other.

Can I have both a recovery coach and support workers?

Yes, and many people with psychosocial disability do. The coach helps set direction and coordinate; the workers help you carry out day-to-day life. They're funded from different budgets.

Which is right if I mainly need help getting out and keeping a routine?

That's practical, hands-on support — a support worker's role. A recovery coach adds value if you also want recovery-focused guidance and help coordinating your supports.

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