Direct participant enquiries
On Novida’s Solo ($29/month) or Pro ($79/month) plans, participants find and enquire with you directly. Enquiries are unlimited with no per-lead fees and no bidding, you get an instant SMS alert on each one, and the participant’s contact details are unlocked so you can reply — with no agency taking a cut of the relationship.
As an independent worker, your income depends on a steady flow of participants who want to work with you. On Solo or Pro, Novida sends those participants straight to you: they find your profile, enquire, and land in your inbox — no agency deciding who you get or taking a slice on top.
There is no per-lead fee and no bidding for work. Enquiries are unlimited for one flat monthly price, so a good month costs you the same as a quiet one, and you are never competing to buy a lead that other workers are buying too. Each new enquiry triggers an instant SMS, because the worker who replies first usually gets the client.
When an enquiry arrives, the participant’s contact details are unlocked so you can reply however suits you both. From the first message the relationship is yours — you set the arrangement, you keep the client, and there is no middle layer between you and the person you support.
What’s included
- Direct participant enquiries on Solo and Pro
- Unlimited enquiries — no per-lead fees
- No bidding or competing to buy a lead
- Instant SMS alert on every new enquiry
- Participant contact details unlocked to reply
- Enquiries matched to your suburbs, skills and availability
- One flat monthly price, whatever the volume
- No agency in the middle — the client is yours
Why it helps
Unlimited, no per-lead fees
Take as many participant enquiries as you can handle for one flat monthly price — you are never charged per lead.
Instant SMS alerts
A text the moment an enquiry lands means you can reply first, while the participant is still choosing who to work with.
Contact unlocked
The participant’s contact details are revealed with the enquiry, so you can respond straight away without gatekeeping.
No agency in the middle
Participants come to you directly, so you keep the whole relationship and the whole rate — nobody takes a cut.
No bidding for work
You are not buying leads that others are buying too — an enquiry that reaches you is yours to win on your merits.
Frequently asked questions
Do I pay per lead?
No. On Solo or Pro, participant enquiries are unlimited for one flat monthly price. Novida never charges you per lead and never resells your enquiries to other workers.
How much does it cost to receive enquiries?
Direct enquiries are unlocked on Solo ($29/month) or Pro ($79/month). Listing and being found stays free; you only pay to receive enquiries and run the business tools.
Is there any bidding for work?
No. There is no bidding and no auction. When a participant enquires with you, that enquiry is yours to respond to — you are not competing to buy it against other workers.
How will I know when an enquiry arrives?
You get an instant SMS alert the moment a participant enquires, and the enquiry appears in your inbox with their contact details unlocked so you can reply straight away.
Does an agency take a cut?
No. Participants find and enquire with you directly as an independent worker. There is no agency in the middle, so you keep the whole relationship and set your own arrangement and rate.
Who can enquire with me?
Participants, families and nominees searching for a support worker in your area, matched to the suburbs, skills and availability on your profile — so the enquiries you receive genuinely fit what you offer.