Invoice plan managers
On Solo or Pro, independent support workers can create NDIS-itemised invoices — with line items drawn from the NDIS support catalogue — and send them straight to a participant’s plan manager to be paid. You can track every invoice through submitted, pending and paid, so you always know what you are owed.
Getting paid is where a lot of independent workers lose time and money — the wrong item number, a missing detail, an invoice that sits unpaid because it went to the wrong place. Novida turns invoicing into a few taps: build an NDIS-itemised invoice and send it straight to the participant’s plan manager to be paid.
Line items come from the NDIS support catalogue, so each invoice uses the right support item and reads the way a plan manager expects. That means fewer rejections and questions, and faster payment — instead of guessing at codes or copying them out of a spreadsheet every time.
Once an invoice is sent, you can see exactly where it stands — submitted, pending or paid — so you always know what you are owed and what is still outstanding. No chasing paper, no wondering whether a plan manager received it: the whole money trail sits in your dashboard.
What’s included
- NDIS-itemised invoices with catalogue line items
- Send invoices straight to a participant’s plan manager
- Line items drawn from the NDIS support catalogue
- Track each invoice — submitted, pending, paid
- See what you are owed at a glance
- Invoices that read the way plan managers expect
- Keep every invoice with the right client
- Included on Solo ($29/month) and Pro ($79/month)
Why it helps
NDIS-itemised invoices
Build invoices with line items from the NDIS support catalogue, so each one uses the right support item.
Straight to the plan manager
Send an invoice directly to the participant’s plan manager to be paid, without printing or emailing PDFs around.
Track to paid
Follow every invoice through submitted, pending and paid, so you always know what is outstanding and what is cleared.
Fewer rejections
Catalogue-based line items read the way plan managers expect, so invoices are questioned and rejected less often.
Know what you are owed
See the total pending across all your clients at a glance, so cash flow is never a mystery.
Frequently asked questions
Who do I send invoices to?
You send NDIS-itemised invoices straight to the plan manager of each plan-managed participant you support, and Novida tracks them through to paid so you can see what you are owed.
How do the line items work?
Invoice line items are drawn from the NDIS support catalogue, so each invoice uses the correct support item and reads the way a plan manager expects — which means fewer questions and faster payment.
Can I see whether an invoice has been paid?
Yes. Every invoice shows its status — submitted, pending or paid — so you always know what is outstanding and what is cleared, without chasing the plan manager for an update.
What plan do I need to send invoices?
Invoicing is part of the business tools on Solo ($29/month) and Pro ($79/month). A free profile keeps you listed, while Solo and Pro add invoicing alongside direct enquiries.
Can I invoice self-managed participants too?
Novida’s invoicing is built for sending NDIS-itemised invoices to plan managers. If you support a self-managed participant, our independent-worker guides cover how invoicing and payment work in that case.
Does this replace my accounting?
It handles raising and tracking NDIS invoices to plan managers so you get paid on time. For tax, GST and bookkeeping, our independent-worker guides walk you through what a sole trader needs.