One-minute verified enquiries
Novida enquiries let participants contact NDIS providers in about a minute through a short guided form that is verified by SMS. Your enquiry goes only to the providers you choose, and your contact details stay private until a provider responds — there is no cost and no obligation.
Enquiring with providers one website at a time is slow and repetitive. Novida turns it into a single short, guided enquiry: a few questions about your support needs, location and plan, verified by a quick SMS code to keep the marketplace genuine.
You decide who receives it. Send to one provider or several at once, and your phone and email stay private until a provider actually responds — no inboxes full of cold calls.
Once your enquiry is sent, everything stays in one place. Track the status of each enquiry in your free Novida account, see which providers have replied, and respond in your own time. There is no cost, no obligation and no pressure — you stay in control of who you talk to and when.
What’s included
- A short guided enquiry — support type, suburb, plan and timeframe
- SMS verification so providers know it’s genuine
- Send to one provider or several at once
- Contact details stay private until a provider responds
- No cold calls — providers come to you
- Track every enquiry’s status in your free account
- No cost and no obligation
- Works on any device, day or night
Why it helps
Done in about a minute
A guided flow with smart defaults means no long forms and no repeating yourself for every provider.
Private by default
Your contact details are only shared with a provider once they respond to your enquiry.
SMS-verified
A quick code keeps enquiries genuine, so providers respond faster and you are taken seriously.
Reach several at once
Send the same enquiry to a shortlist of providers in one go, instead of filling in a form on every website.
No cold calls
Providers come to you through your enquiry, so you are not chased by calls you did not ask for.
Frequently asked questions
Who can see my contact details when I enquire?
Only the providers you choose to send the enquiry to, and only after they respond. Until then your phone and email stay private on Novida.
Why do I need to verify by SMS?
A one-time SMS code keeps the marketplace genuine. It means providers can trust that enquiries are real, so they prioritise and respond to them faster.
Does enquiring cost anything?
No. Sending enquiries is free for participants and there is no obligation to proceed with any provider who responds.
Can I send my enquiry to several providers at once?
Yes. You can send the same enquiry to one provider or to a shortlist of several at the same time, so you can compare responses without filling in a separate form for each.
What happens after I send my enquiry?
Your enquiry goes only to the providers you chose. They can respond through Novida, and you can track each enquiry’s status in your free account and reply when you are ready.
Do I need an approved NDIS plan to enquire?
No. You can enquire whether you are plan managed, self-managed, NDIA managed or still planning ahead — just share your timeframe and the providers can take it from there.