Question 1

Is the Novida provider directory free for participants?

Accepted Answer

Yes. Searching, comparing and enquiring with providers is completely free for NDIS participants, families and nominees. Providers pay to receive leads; you never do.

Question 2

Are the providers on Novida NDIS registered?

Accepted Answer

The directory includes both NDIS-registered and unregistered providers. Each profile clearly shows registration status, and you can filter to registered providers only — useful if you are NDIA-managed.

Question 3

How current is provider availability?

Accepted Answer

Providers manage their own profiles and availability signals, and verified details are checked. For the most accurate start date, send a free enquiry and ask directly.

Question 4

Which support categories does the directory cover?

Accepted Answer

Every NDIS support category are covered, from therapeutic supports and daily activities to support coordination, transport and supported accommodation — so you can search whatever you are funded for.

Question 5

Can I read reviews from other participants?

Accepted Answer

Yes. Many profiles include ratings and reviews from other participants and families, alongside services, areas and response times, so you can compare on real experience rather than marketing.

Question 6

Do I have to create an account to search?

Accepted Answer

No. You can search and compare providers without an account. Creating a free account lets you save a shortlist and track the enquiries you send.

Verified provider directory