Arranging Aged Care for an Elderly Parent: A Practical Family Guide

A calm family guide to aged care for elderly parents: starting the conversation, My Aged Care, assessment, choosing services, and looking after yourself.

Start with a gentle conversation

Register with My Aged Care

Get an assessment

Choose services and a provider

Understand the costs

Sort out authority to act

Look after yourself too

Frequently asked questions

Where do I start arranging care for a parent?

Begin with a gentle conversation about their wishes, then register with My Aged Care by phone or online. You can help them or act on their behalf, and a GP referral is often the smoothest way to trigger an assessment.

Can I organise aged care on my parent's behalf?

Yes. You can register them with My Aged Care and act as their representative. It also helps to arrange an enduring power of attorney and a medical decision-maker while your parent is still able to set these up.

How much will my parent have to pay?

Eligibility is based on care needs, but contributions are means-tested, so income and assets affect the amount. For major decisions, consider a free Financial Information Service officer or a paid accredited aged care financial adviser.

Is there support for me as the carer?

Yes. Carer Gateway on 1800 422 737 offers counselling, coaching, peer support and respite, including emergency respite. Reaching out early helps prevent burnout, and aged care advocates can assist if you feel unheard.

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