Adding a Support to Your Plan
How to get a new support added to your NDIS plan, when a plan variation or reassessment applies, the evidence you'll need, and how to time your request.
Needs change, and sometimes a support you didn't have becomes something you really need. The good news is that your plan isn't set in stone between reassessments. This guide explains how to get a new support added, when a lighter plan variation might do the job, what evidence helps, and how to time your request so you're not left waiting when you need support most.
When you might need a support added
Plan variation or reassessment?
Gathering your evidence
Making the request
Timing and what to expect
If the answer is no
Frequently asked questions
Can I add a support to my plan before it's reassessed?
Yes. Your plan isn't fixed between reassessments. Depending on the change, you may be able to use a plan variation, which is a lighter change to your existing plan introduced through the 2024 reforms, or a fuller reassessment for bigger changes. Your planner or LAC can guide you to the right…
What's the difference between a plan variation and a reassessment?
A plan variation is a lighter change to your existing plan that can be made without a full reassessment, which suits adding a single support or a smaller adjustment. A reassessment is a more thorough look at your whole plan, and replaced what used to be called a 'plan review'. It suits bigger or…
What evidence do I need to add a support?
Usually a report or letter from a relevant professional, such as an OT, physio or GP, explaining your need and recommending the specific support, and showing how it relates to your disability and goals. For quotable supports like equipment or home modifications, you'll also need a written quote.
How do I request a new support?
Get the recommendation and any assessment from your therapist, gather supporting evidence and any required quote, then contact your planner, LAC or the NDIA to explain what you need and why. Submit your request through the right channel and follow up. A support coordinator or plan manager can help…
What if my request to add a support is declined?
Ask for the reason, as it usually points to a next step. You may be able to strengthen your evidence and try again, or seek a review if you disagree with the decision. A disability advocate can help. Our pillar guide When the NDIS won't fund a support explains the common reasons behind a 'no'.
Can I buy the support and get it added afterwards?
Generally no. Supports usually need to be approved before you buy, especially quotable ones like equipment. Purchasing ahead of approval can leave you out of pocket. It's safer to get the request approved first, then arrange the support once the funding is confirmed.