Quotable Supports Explained
What NDIS quotable supports are, which ones usually need a quote first (higher-cost AT, home mods, SDA, some support coordination), and how quoting works.
Some NDIS supports can't simply be booked and used. They need a quote first, then approval, before the funding is confirmed. If you've been told a support is 'quotable' and you're not sure what happens next, this explainer walks you through what quotable means, which supports usually need this step, and how the quoting process works from start to finish.
What 'quotable' means
Which supports usually need a quote
How the quoting step works
Why the extra step exists
Timing and what to expect
Keeping things moving
Frequently asked questions
What is a quotable support?
It's a support where the NDIA wants a specific written quote, usually backed by an assessment, before confirming the funding amount. This applies to higher-cost or highly individual supports like complex assistive technology, home modifications and Specialist Disability Accommodation, rather than…
Which supports need a quote?
Most commonly higher-cost assistive technology, home modifications, Specialist Disability Accommodation (SDA), and some individually quoted supports such as certain support coordination. Lower-cost assistive technology often doesn't need a quote in the same way. Your planner, LAC or provider can…
Why do some supports need a quote first?
Because they're higher-cost, individual investments, and a quote tied to an assessment helps make sure the support genuinely suits you, fits your home and daily life, and represents value for money. For something you may rely on for years, getting it right the first time is worth the extra step.
Can I buy the item and get reimbursed later?
Generally no. Quotable supports usually need to be approved before you buy, so purchasing ahead of approval can leave you out of pocket. It's safer to complete the assessment, quote and approval steps first, then arrange the support once the funding is confirmed.
How long does the quoting process take?
Longer than everyday supports, because assessments must be booked, reports written, quotes prepared and reviews completed. Timeframes vary. Starting early and following up at each step helps. If the support is urgent, explain why, and see our guide Urgent and emergency funding for pressing…
Who prepares the quote?
A provider or supplier prepares the written quote for your situation, usually after an assessment by a professional such as an occupational therapist. The assessment and recommendation explain why the support suits your disability-related needs, and the quote sets out the cost for the NDIA to…