Does the NDIS pay for internet?
No. Home internet is an everyday living cost everyone has, so the NDIS doesn't fund it. Here's the reasoning and what may be covered instead.
No. Home internet is an everyday living cost that people with and without disability all pay, so the NDIS doesn't fund it. The NDIS funds supports that relate directly to your disability, not ordinary bills like your broadband, phone plan or utilities. There are a few narrow exceptions worth understanding around disability-specific technology, but your regular internet connection isn't one of…
The short answer
Why the NDIS doesn't fund it
What might be covered instead
If you're struggling with the cost
A realistic wrap-up
Frequently asked questions
Can the NDIS pay my internet bill if I use it for telehealth?
No. The connection is still an everyday cost you'd have anyway, so it isn't funded even when you use it for supports. The telehealth or therapy sessions themselves may be funded under your plan, but not the broadband that delivers them.
What about the data for an assistive technology device?
The NDIS may fund a disability-specific device or its software, but not the ongoing internet or data plan that connects it, as that's treated as an ordinary running cost. Check with your planner about exactly what's included with a particular piece of AT before you rely on it.
Is there any help with internet costs for people with disability?
Not through the NDIS, but you may find help through telco concession or hardship plans, government programs, or community services. A financial counsellor or your support coordinator can help you find mainstream options that reduce the cost.
Does the NDIS pay for a phone or data plan?
No. Like home internet, a phone or mobile data plan is an everyday cost the wider community pays for itself, so it isn't funded. Even where a device is funded as assistive technology in rare cases, the ongoing plan and running costs remain your responsibility.