Getting Help to Manage Your Plan
Who can help you run your NDIS plan day to day, plan managers, support coordinators, LACs and simple tools, and how to choose the right help.
Running an NDIS plan well takes a bit of ongoing effort, and you don't have to carry it all yourself. There's a whole ecosystem of people and tools designed to help, each suited to different needs. This guide explains who does what, from plan managers and support coordinators to your LAC and simple everyday tools, so you can choose the right help for your situation.
You don't have to do it all yourself
Plan managers
Support coordinators
Your LAC or NDIA planner
Tools and everyday habits
Choosing the right help for you
Frequently asked questions
Who can help me manage my NDIS plan?
Several people and tools can. A plan manager handles the money side, paying providers and keeping records. A support coordinator helps you find and organise supports. Your LAC or planner connects you to the NDIA and explains your plan. Simple tools like the portal, statements and a monthly check-in…
What does a plan manager do?
A plan manager looks after the money side of your plan: paying providers, checking invoices against your funding, keeping records, and usually sending regular statements. It removes the invoicing and claiming work while keeping the flexibility to use registered and unregistered providers, and its…
What's the difference between a plan manager and a support coordinator?
A plan manager handles the money, paying invoices and keeping the books. A support coordinator helps you put your plan into action, finding and connecting with supports, setting up service agreements and solving problems. Many people use both, since they cover different parts of running a plan.…
What can my LAC help with?
Your Local Area Coordinator or planner is your connection to the NDIA. They can explain your plan and funding, help you understand how management types work, point you towards a plan variation or reassessment when needed, and connect you with mainstream and community supports. If you're unsure who…
Do I need help to manage my plan?
Not necessarily. Many people manage well with simple tools and habits. But if the admin, choices or tracking feel like a lot, bringing in help is sensible, not a failing. Getting help doesn't mean losing control, it means keeping the choice that's yours while handing off the parts that drain your…
How do I choose the right help?
Start with what you find hardest. If the money side is the burden, a plan manager helps most; if organising supports is, a support coordinator does; if you want maximum control and are comfortable with admin, self-managing with good tools may suit. You can change your mix as your confidence or…