Group vs one-to-one supports

Group versus one-to-one NDIS supports compared — cost, social benefit, individual attention and ratios — and how to choose what suits you.

When it comes to community activities, one of the first choices you will face is whether to have support one-to-one or as part of a group. Neither is better in the abstract — they simply suit different people, goals and moments. This guide compares the two on the things that matter: cost, social benefit, individual attention and staffing ratios, so you can pick what fits you now and change your…

What each one actually looks like

Cost and how the funding stretches

Social benefit versus individual attention

Ratios, safety and support needs

How to choose — and mix

Frequently asked questions

Is group support cheaper than one-to-one?

Usually the support cost per person is lower in a group, because the cost of the workers is shared across participants. One-to-one costs more per hour because you have a worker to yourself. Prices sit in the NDIS pricing arrangements and vary.

Which is better, group or one-to-one support?

Neither in the abstract — they suit different needs. Groups offer company and can stretch your budget; one-to-one offers focus and close support. Ask what you want more of right now: people, or individual attention.

Can I use both group and one-to-one support?

Yes, and many people do. You might use one-to-one for some activities and group support for others, and change the mix as your confidence and goals shift. You are not locked into one approach.

What if I need close support — is a group still okay?

It depends on the group's ratio and the activity. If you need hands-on or constant support, a larger group may not give you enough, and one-to-one may suit better. Smaller groups with lower ratios can work well too.

Will a group help me make friends?

It can. Being alongside others with shared interests is a natural way to meet people, which is why groups appeal to many. Our building friendships and connection guide goes deeper on turning shared activities into friendships.

How is group and one-to-one support funded?

Both usually come from your Core budget, on the same principle: the NDIS funds the support that helps you take part, not the activity itself. Group support simply shares the cost of the workers across participants.

Related guides

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