How AT Assessments Work
Who assesses you for assistive technology, the evidence and quotes the NDIA needs, what it looks for and roughly how long AT assessments take.
For higher-cost and complex assistive technology, an assessment is the step that connects your need to the right device and to funding. It can feel like a lot of process, but each part has a purpose. This guide explains who assesses you, what evidence and quotes are involved, what the NDIA looks for, and how timeframes tend to work.
Why an assessment is needed
Who assesses you
The evidence the NDIA needs
What the NDIA looks for
Timeframes and staying on track
Frequently asked questions
Who does my AT assessment?
It depends on the equipment. An occupational therapist is a common choice, but a physiotherapist, speech pathologist, prosthetist, orthotist, audiologist or low-vision specialist may be the right assessor for particular devices. What matters is that the professional has the expertise to match the…
What evidence does the NDIA need for AT?
The assessor writes up evidence explaining your disability-related need, your goals, the options considered including any trials, why the recommended device suits you, how it is value for money, and any training or follow-up needed. For higher-cost AT, one or more supplier quotes are usually needed…
What does the NDIA look for when deciding?
It applies the reasonable and necessary test — whether the device relates to your disability, helps you pursue goals, is value for money over its life, is likely to be effective, and whether the NDIS is the most appropriate funder rather than a system like health. Clear evidence answers these…
How long does an AT assessment take?
It varies widely. Simple items move quickly, but complex or custom AT involves assessment, possibly trialling, quotes, the NDIA's consideration, and then ordering and fitting, so it can take a while. Your planner, LAC or assessor can give you a realistic timeframe and tell you where things are up…
Do I need quotes for every piece of AT?
Not for everything. Lower-cost, everyday items generally do not need formal quotes in the same way. For higher-cost AT, the NDIA usually wants one or more quotes so it can see the cost of the recommended item and check the funding is reasonable. Your assessor or supplier can help.
How can I help my assessment go smoothly?
Prepare for appointments, be open about how you manage day to day, respond quickly to requests for information, and keep copies of everything. Trialling equipment where possible also strengthens the evidence. If a wait is affecting you, ask your assessor, planner or LAC where things stand.