Leaving Hireup: How to Switch Support Workers Without a Gap
Leaving Hireup? How to switch support workers without a gap: check your agreement, line up new support, keep the workers you like, and avoid any downtime.
If you're thinking about leaving Hireup, the thing that matters most is continuity — not being left without support while you change. This guide explains how Hireup works, why people move, and a calm, step-by-step way to switch support workers without a gap, whether you move to another platform, an agency, or independent workers.
How Hireup works
Why people consider leaving
The golden rule: line up the new before ending the old
Step by step, without a gap
Can you keep the workers you like?
Where you can go instead
Finding your next support
Frequently asked questions
How much notice do I have to give Hireup?
Check your service agreement for the exact notice period and any exit conditions — it's often a couple of weeks. Give clear written notice, and time it so your new support has already started before the notice period ends.
Can my Hireup worker come with me?
Possibly, but it's their decision and depends on their circumstances and any agreements. The respectful approach is to ask the worker directly how they feel and what arrangement, if any, they'd be open to. Some will; some prefer to stay employed by the platform.
Will I lose support while I switch?
Not if you plan it right. Line up and confirm your new support first, overlap the start and end dates, then give notice. Cancelling before arranging a replacement is what creates gaps — so do it in that order.
Do I need to tell the NDIA I'm switching?
You don't usually need NDIA approval to change providers. If you're plan-managed, tell your plan manager so billing updates; if self-managed, update your own records. Registered-provider changes are mostly about your agreements, not NDIA sign-off.
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