Best NDIS Support Worker Platforms Compared: Mable vs Hireup vs Kynd vs Careseekers
Best NDIS support worker platforms compared: how Mable, Hireup, Kynd and Careseekers actually work, their fees and models, and how to choose one.
There's no single 'best' NDIS support worker platform — Mable, Hireup, Kynd and Careseekers work in genuinely different ways, and the right one depends on how you want to choose, pay and manage your support. This guide compares them fairly on how they actually work, so you can pick the model that fits you.
How to compare platforms fairly
Mable
Hireup
Kynd
Careseekers
Side by side
How to choose the model that fits you
Frequently asked questions
Which NDIS support worker platform is cheapest?
There's no fixed answer. Rates and fees differ by platform and worker, and fees are charged differently — some add to the worker's rate, some deduct from their pay. Hireup sets rates; the marketplaces let workers set theirs. Compare the actual numbers for your situation rather than assuming one is…
Are platform workers employees or contractors?
It depends on the platform. Hireup employs its workers as casual employees. Mable, Kynd and Careseekers use self-employed (independent) workers who run their own small businesses. That difference affects who handles tax, super and insurance, and how much choice and rate flexibility you have.
Can I use these platforms if I'm plan-managed?
Generally, yes. Plan-managed participants can typically use these platforms, with a plan manager paying the invoices. Hireup's employed model also works across management types. NDIA-managed funding is more limited, as it usually requires NDIS-registered providers, so check how your plan is managed.
Can I move my worker between platforms?
Sometimes, depending on the worker and each platform's terms. Self-employed workers on marketplaces often operate across several platforms, while employed workers are tied to their employer. If keeping the same person matters, discuss it with the worker early and check what each platform's terms…