How to Find NDIS Support Workers Without an Agency
You don't need an agency to build your NDIS support team. Here's how to find, check and engage independent support workers directly.
Agencies are one way to get support workers — but if you're self-managed or plan-managed, you can find and engage workers directly, often with more choice and better value. This guide walks through how to do it safely and well.
Can you skip the agency?
Where to find workers
Checks to do before you start
Setting it up properly
Is it right for you?
Frequently asked questions
Can I hire a support worker without an agency?
Yes, if you're self-managed or plan-managed — you can engage independent workers directly. NDIA-managed plans must use registered providers. Hiring directly gives more choice and value, with a bit more admin.
What checks should I do before hiring a support worker directly?
Confirm their NDIS Worker Screening Check, ask about training and experience for your specific supports, check they're insured, and meet them first to check the fit. Then put a simple service agreement in place.
Who pays a directly-engaged support worker?
If you're plan-managed, your plan manager pays their invoices from your budget. If you're self-managed, you pay them and keep records to claim. Either way, agree how they'll invoice up front.
Related guides
- Best Hireup Alternatives (2026)
- Alternatives to a Home Care Package Provider (for NDIS-Eligible People)
- How to Switch From Mable to an Independent Support Worker
- How to Switch NDIS Plan Managers (Without Losing Your Claims)
- Kynd Alternatives: Other Ways to Find NDIS Support (2026)
- Leaving Hireup: How to Switch Support Workers Without a Gap