Understanding Settlement Offers from the NDIA
An NDIS settlement offer can end an appeal without a hearing. Here's what a settlement offer means, how to weigh it up, and where to get advice first.
If you've appealed an NDIS decision to the tribunal, at some point the NDIA might make you a settlement offer — a proposed resolution to end the appeal without a hearing. It can feel like a big decision, and it is. This guide explains what a settlement offer is, how to think it through calmly, and why getting advice before you answer is worth it.
What a settlement offer is
Why the NDIA makes offers
Your three options
How to weigh up an offer
Get advice before you answer
After you decide
Frequently asked questions
What is an NDIS settlement offer?
A settlement offer is a proposal from the NDIA to resolve your appeal by agreement, without a tribunal hearing. It usually offers some or all of the support you were appealing for, on the basis that accepting it ends the appeal. Many appeals resolve this way.
Do I have to accept a settlement offer from the NDIA?
No. You can accept it, reject it and continue your appeal, or negotiate for different terms. You don't have to answer on the spot either — it's reasonable to take time to consider whether the offer genuinely meets your needs before responding.
Should I get advice before accepting a settlement offer?
Yes, it's well worth it. A disability advocate, free NDIS appeals support program, or legal aid can help you understand what the offer means and whether it meets your needs. Accepting usually ends your appeal, so a second perspective before you agree is valuable.
What happens after I accept a settlement offer?
The agreement is put into effect and your plan is adjusted to reflect it. Keep a copy of what was agreed and check your plan actually matches it once implemented. Accepting generally ends your appeal on that decision, so you usually can't reopen it later.