Access Request

The formal request to become an NDIS participant, assessed against the access criteria.

What it means

An access request is the formal way you apply to become an NDIS participant. It is the first official step, where you ask the NDIA to consider whether you meet the criteria to join the scheme. Making an access request does not commit you to anything; it simply starts the process.

Your request is assessed against a set of requirements. These include your age, generally being under 65 when you apply, your residency status, and whether you meet the disability or early intervention criteria. The aim is to work out whether the scheme is the right fit for your situation.

In practice

You can make an access request in several ways: by phoning the NDIS on 1800 800 110, by completing the Access Request Form, or with help from a Local Area Coordinator or Early Childhood partner. Support is available if you need an interpreter or assistance to complete the request.

Most requests are stronger when you include supporting evidence, such as reports or letters from doctors and treating professionals that describe your disability and how it affects your daily life. Once you submit everything, the NDIA reviews your request and lets you know the outcome. If you are approved, the next step is building your first plan.

A real example

For example, Priya helped her father make an access request after his stroke left him with lasting mobility difficulties. They called 1800 800 110, gathered reports from his GP and specialist, and completed the Access Request Form with a Local Area Coordinator. A few weeks later the NDIA confirmed he met the criteria, and they began planning his supports.

Access Request — FAQs

What is an NDIS access request?
An access request is the formal application to become an NDIS participant. You ask the NDIA to assess whether you meet the scheme's criteria, which cover your age, residency and disability or early intervention needs. It is the first official step, and if it is approved you go on to develop your first NDIS plan.
How do I make an access request?
You can make an access request by phoning the NDIS on 1800 800 110, by completing the Access Request Form, or with help from a Local Area Coordinator or Early Childhood partner. It usually helps to include supporting evidence from your doctors or treating professionals about your disability and how it affects your everyday life.
What evidence do I need for an access request?
You generally need evidence that describes your disability and how it affects your daily life, often from doctors, specialists or other treating professionals. Recent reports, assessments and letters that explain your diagnosis, how permanent it is, and the support you need all help. Good evidence makes it easier for the NDIA to assess your request.
How long does an access request take?
After you provide all the information and evidence the NDIA needs, the agency aims to make a decision within a set timeframe. If your request is missing details, the NDIA may ask for more information, which can extend the process. The clearest way to speed things up is to include strong supporting evidence from the start.
What happens if my access request is refused?
If your access request is not approved, the NDIA will explain why. You can provide new or additional evidence and ask for an internal review of the decision. If you are still not satisfied, you can seek an external review through the Administrative Review Tribunal. A Local Area Coordinator or advocate can help you through this.

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Official NDIS sources

Novida is an independent directory, not the NDIA. We explain each form in plain English and link you to the official copy — always download and submit the current version from the official website, as forms are updated from time to time.