Letters & templates
Free letters and statements you can copy and attach to an NDIS form to add detail and evidence — plan reassessment, reasonable-and-necessary and service agreements.
- Plan reassessment / change of situation — supporting letter — A personal-statement letter you attach to a Change of Situation form to explain what changed and why more or different support is now reasonable and necessary.
- “Reasonable & necessary” — support justification statement — A short statement that connects a support you are requesting to the six reasonable-and-necessary criteria the NDIA must consider.
- Service agreement — plain-English checklist — What to look for before you sign a service agreement with an NDIS provider, so there are no surprises later.
- Request an internal review of an NDIS decision — A letter asking the NDIA to review a decision you disagree with — the first step before the Administrative Review Tribunal.
- Service agreement — fill-in template — A plain-English service agreement you and a provider can complete together before supports start.
- Ending a service agreement — notice letter — Give a provider written notice that you’re ending your service agreement.
- Complaint to a provider — letter — Raise a concern directly with your provider and ask for it to be put right.
- Ask your treating professional for a report — request letter — Tell your GP, OT or specialist exactly what evidence the NDIS needs, so their report hits the mark.
- Carer / family support statement — A statement from a family member or carer describing the support they give and its impact.
- My NDIS goals — statement for your planning meeting — Put your short- and long-term goals into words before your planning meeting.
- Request to change how your plan is managed — Ask the NDIA to change your plan management — agency-managed, plan-managed or self-managed.
What these templates are
These are free letters and statements, written by Novida, that you can copy, paste and adapt. They’re not official NDIS forms — they’re the plain-English wording you attach to a form to add detail, tell your story and connect your request to the rules the NDIA has to follow. A good supporting letter often does more for a request than the form itself, because it’s where you explain, in your own words, what daily life is actually like.
What they’re for
The NDIA makes decisions against set criteria, and it can only work with what you give it. A clear letter that describes your situation, links each request to a goal in your plan, and points to your evidence makes the decision-maker’s job easy — and easy decisions are faster, fairer decisions. Our templates give you the structure so you’re not staring at a blank page; you bring the details only you know.
Who should use them and when
Use them any time you’re lodging a form and want to strengthen it: requesting a plan reassessment or change of situation, justifying why a support is reasonable and necessary, or checking a provider’s service agreement before you sign. Participants, families, nominees and support coordinators all use letters like these. You never have to use our wording — they’re a starting point to make your own.
How to write a strong one
Be specific and factual: describe a typical day now versus before, name the exact support and how often you need it, and connect it to a goal and to your disability’s impact — not just your diagnosis. Keep it honest and concise, attach recent evidence, and get help from a support coordinator or advocate if you want a second set of eyes. Replace every [bracketed placeholder] with your own details.
Letter templates — common questions
- Are these NDIS letter templates free?
- Yes — completely free to copy, adapt and use, with no account needed. They’re written by Novida as a starting point, not sold as a product. Edit them to fit your own situation and attach your own evidence; the more they sound like you and your daily life, the stronger they are.
- Will using a template guarantee my NDIS request is approved?
- No template can guarantee a decision — the NDIA decides each request on its merits against the reasonable-and-necessary criteria and your evidence. What a good letter does is make your case clear and easy to assess, which helps avoid delays and back-and-forth. Pair it with recent, specific evidence from your treating professionals.
- Do I have to use these exact words?
- Not at all. The templates are a scaffold, not a script. Keep the structure if it helps, but put everything in your own words and delete anything that doesn’t apply. A decision-maker can tell a genuine, specific personal statement from a generic one — and the genuine one lands better.
- Should a support coordinator or advocate help me write it?
- They can, and it often helps. Support coordinators know what the NDIA looks for, and independent advocates (free through the National Disability Advocacy Program) can help you put your case clearly and make sure you’re heard. You can also write it yourself — these templates are designed so you can.
- What evidence should I attach to a supporting letter?
- Recent reports from the professionals who treat you — GP, specialist, occupational therapist, psychologist or similar — that describe how your disability affects everyday function. Reference each piece of evidence in your letter so the decision-maker can connect your words to the proof. Keep copies of everything you send.
Novida is an independent directory, not the NDIA. We explain each form in plain English and link you to the official copy — always download and submit the current version from the official website, as forms are updated from time to time.