Plan reassessment / change of situation — supporting letter

A personal-statement letter you attach to a Change of Situation form to explain what changed and why more or different support is now reasonable and necessary.

Who it's for

This letter is for NDIS participants (or their families, carers and nominees) whose life or support needs have changed since their plan was approved. Maybe your disability now affects you differently, your informal supports have reduced, you've moved house, started work or study, or your current funding simply isn't stretching far enough to keep you safe and independent.

You attach this personal-statement letter to a Change of Situation request when you ask the NDIA to reassess your plan. It gives the planner the human story and context that a form alone can't capture, in your own words.

Why write it

A form ticks boxes; a letter explains why those boxes matter. The NDIA decides funding based on what is reasonable and necessary, and that decision is much easier to make when a real person describes what daily life actually looks like now.

A clear letter helps the planner picture your situation, understand the impact of any change, and connect each request to your goals and functional needs. It reduces back-and-forth, shows you've thought carefully about what you need, and puts your evidence into context rather than leaving the planner to guess.

How to write it

Be specific and factual. Describe a typical day now compared with before your situation changed, using concrete examples: what you can and can't do, where you need help, and what happens without support. Avoid vague words like 'a lot' and give real detail instead.

Link each request to a plan goal and to how your disability affects everyday function, such as mobility, self-care, communication or daily tasks. Explain why the support is reasonable and necessary, not just wanted.

Attach recent allied-health evidence, like an occupational therapy or physiotherapy report, that backs up what you've written. Keep the tone calm and honest, use plain language, and ask someone you trust or a free advocate to read it before you send it.

Template

To the National Disability Insurance Agency,
Re: [Your full name] — NDIS number [123456789]

I am writing to ask for a reassessment of my NDIS plan because my situation has changed.

What has changed:
[Describe the change plainly — e.g. "In March my condition progressed and I now need help transferring in and out of bed," or "My mother, who supported me each morning, has moved interstate."]

How this affects my daily life:
[Describe the practical impact — what you can no longer do safely or independently, and what support you now need and how often.]

What I am asking for:
[List the specific supports — e.g. "an additional 5 hours per week of personal care," "an OT assessment for assistive technology."] These supports are reasonable and necessary because [connect to your goals and disability].

Evidence attached:
[List each document — e.g. "OT report dated [date]," "GP letter dated [date]."]

Thank you for considering my request. Please contact me on [phone] or [email] if you need anything further.

Kind regards,
[Your name and the date]

About this template

How do I ask the NDIA to reassess my plan?
Submit a Change of Situation request to the NDIA and attach a personal-statement letter explaining what has changed and why more or different support is now reasonable and necessary. Include recent allied-health evidence. You can lodge it through the myplace portal, by phone, email, or at a local area coordinator or NDIA office.
What should I include in a plan reassessment letter?
Explain what has changed in your life, describe a typical day now compared with before, and link each support you're requesting to a plan goal and to how your disability affects everyday function. Keep it factual and specific, and attach recent professional evidence such as an occupational therapy report to support what you say.
Do I need evidence to request a plan reassessment?
Yes, evidence makes a big difference. Recent allied-health reports, for example from an occupational therapist, physiotherapist or specialist, help show how your needs have changed and why the support is reasonable and necessary. Your letter tells the story; the evidence backs it up. Together they give the planner a clear, credible picture to base a decision on.
Can I request a reassessment before my plan ends?
Yes. If your situation has changed significantly, you don't have to wait for your scheduled plan reassessment. Lodge a Change of Situation request explaining what's different and why your current funding no longer meets your needs. The NDIA will consider whether an early reassessment is warranted based on the information and evidence you provide.
How long does an NDIS plan reassessment take?
Timeframes vary depending on your circumstances and the NDIA's workload, so there's no single guaranteed date. A clear letter with strong supporting evidence can help avoid delays caused by requests for more information. If you haven't heard back within a reasonable time, follow up with the NDIA and keep a record of your contact.

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Official NDIS sources

Novida is an independent directory, not the NDIA. We explain each form in plain English and link you to the official copy — always download and submit the current version from the official website, as forms are updated from time to time.