Do I lose my NDIS plan if I move interstate?

No. The NDIS is a national scheme, so your plan and funding follow you to any state or territory. You do not need to reapply just because you have moved. Your goals, budgets and funded supports stay the same. What usually changes is who delivers your supports and which local partner you deal with.

How do I update my address with the NDIS?

You can update your address in the my NDIS portal or by contacting the NDIA directly. Do this around the time you move so your records stay accurate and any contact reaches you. Keeping your details current also helps connect you to the right local partner and services for your new area.

Will my Local Area Coordinator change when I move?

It may. Local Area Coordinators and Early Childhood partners work in specific areas, so moving can mean a new partner that covers your new location. This is normal and does not affect your plan. Your new partner can help you settle in, learn what is available locally and connect with services in your new community.

Are supports and prices the same everywhere?

Not always. While the scheme is national, the availability of providers and the way supports are delivered can vary between areas. Prices can differ too, especially in regional and remote locations where some pricing recognises the extra cost of delivering supports. It is worth checking what is available where you are heading.

What if I am moving to a remote area?

Plan ahead, as remote areas may have fewer providers and different arrangements. Some pricing recognises the extra cost of delivering supports in remote locations. Line up your essential supports early and talk to your support coordinator or local partner about what is available, so you are not left without help after you arrive.

What if my move involves home and living supports?

Plan well ahead. Home and living arrangements, such as where and how you live with support, can take time to organise. Start early and involve your support coordinator or local partner so the details are worked through before you move. This reduces the risk of your living supports being disrupted during the move.

Moving house or interstate with the NDIS

The NDIS is national — what to update and what to expect when you move.

The NDIS is a national scheme, so moving house does not mean starting again. Your plan and funding follow you wherever you go in Australia, including across state and territory borders.

That said, a move takes some planning so your supports do not stop. This guide covers what to update, how to line up providers in your new area, and a few special cases like interstate and remote moves.

In this guide

The NDIS is national, so your plan and funding follow you anywhere in Australia.
Update your address with the NDIA and in the my NDIS portal.
Tell your current providers and line up new ones before you move.
Your Local Area Coordinator or Early Childhood partner may change to one in your new area.
Local supports and prices can differ, especially in remote areas, so plan ahead.

Your plan is national

The NDIS is a national scheme, which means it works the same way across every state and territory. When you move, you keep your existing plan and the funding in it. You do not lose your supports simply because you have changed address.

This is reassuring if you are moving for work, family or a fresh start. Your goals, budgets and funded supports travel with you, and there is no need to reapply for the NDIS just because you have crossed a border.

What does change is the practical side, such as who delivers your supports and which local partner you deal with. So while your plan stays put, it is worth doing some organising so the move goes smoothly and your supports continue without a gap.

Update your details

One of the first things to do is update your address. The NDIA needs your current details so your records are accurate and so any mail or contact reaches you in your new home.

You can update your address in the my NDIS portal, or by contacting the NDIA directly. Keeping your details current also helps make sure you are connected to the right local partner and services for your new area.

It is worth doing this as early as you can, ideally around the time you move rather than long afterwards. Accurate details reduce the chance of missed messages and make it easier for the NDIA to help you if anything needs sorting out.

Line up supports before you move

A move is much smoother when you organise your supports ahead of time. Tell your current providers you are leaving so they can wind things up properly, send any final invoices and share information you may need for your new providers.

At the same time, start looking for providers in your new area before you move, not after. Booking new supports in advance helps avoid a gap where you are without the help you rely on.

If you have a support coordinator, they can help you find and connect with providers in your new location. Think about the supports you use most, such as personal care or therapy, and make sure those are arranged first so the essentials are covered from day one.

Your local partner may change

Local Area Coordinators and Early Childhood partners work in specific areas. When you move, the partner you have been dealing with may change to one that covers your new location.

This is a normal part of moving and does not affect your plan. Your new partner can help you settle in, understand what is available locally and connect with services in your new community.

If you are not sure who your new local partner is after you move, the NDIA or the my NDIS portal can point you in the right direction. Getting in touch with them early is a good way to learn about local supports and make the transition easier.

Special cases: interstate and remote moves

Moving interstate works the same way in principle, because the scheme is national. Still, services and the way things are delivered can vary between areas, so it is worth checking what is available where you are heading.

Prices and the availability of supports can differ too, particularly in regional and remote areas where there may be fewer providers or different arrangements. Some pricing recognises the extra cost of delivering supports in remote locations.

If your move involves home and living supports, such as where and how you live with support, plan well ahead, as these arrangements can take time to organise. Your support coordinator or local partner can help you work through the details before you go.

Frequently asked questions

Do I lose my NDIS plan if I move interstate?: No. The NDIS is a national scheme, so your plan and funding follow you to any state or territory. You do not need to reapply just because you have moved. Your goals, budgets and funded supports stay the same. What usually changes is who delivers your supports and which local partner you deal with.
How do I update my address with the NDIS?: You can update your address in the my NDIS portal or by contacting the NDIA directly. Do this around the time you move so your records stay accurate and any contact reaches you. Keeping your details current also helps connect you to the right local partner and services for your new area.
Should I find new providers before or after I move?: Before, where you can. Booking new supports in advance helps avoid a gap when you are without the help you rely on. Tell your current providers you are leaving so they can wind things up, and start looking for providers in your new area early. A support coordinator can help you connect with them.
Will my Local Area Coordinator change when I move?: It may. Local Area Coordinators and Early Childhood partners work in specific areas, so moving can mean a new partner that covers your new location. This is normal and does not affect your plan. Your new partner can help you settle in, learn what is available locally and connect with services in your new community.
Are supports and prices the same everywhere?: Not always. While the scheme is national, the availability of providers and the way supports are delivered can vary between areas. Prices can differ too, especially in regional and remote locations where some pricing recognises the extra cost of delivering supports. It is worth checking what is available where you are heading.
What if I am moving to a remote area?: Plan ahead, as remote areas may have fewer providers and different arrangements. Some pricing recognises the extra cost of delivering supports in remote locations. Line up your essential supports early and talk to your support coordinator or local partner about what is available, so you are not left without help after you arrive.
What if my move involves home and living supports?: Plan well ahead. Home and living arrangements, such as where and how you live with support, can take time to organise. Start early and involve your support coordinator or local partner so the details are worked through before you move. This reduces the risk of your living supports being disrupted during the move.

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