Communication Devices and AAC and the NDIS
How the NDIS funds AAC — speech-generating devices and apps — the speech pathologist's role, trialling and the process for the right communication tool.
Being understood is one of the most important things there is. For people who cannot rely on speech alone, augmentative and alternative communication, or AAC, opens the door. This guide explains what AAC is, the different kinds of devices and apps, why a speech pathologist is central, and how the NDIS funds the right communication tool for you.
What AAC means
The speech pathologist's role
Why trialling is so important
How the funding works
Keeping communication working
Frequently asked questions
What is AAC?
AAC stands for augmentative and alternative communication. It covers ways of communicating that add to or replace speech — from gestures, sign and symbol boards to communication apps and speech-generating devices. The aim is to give a person a reliable way to say what they mean, not to replace their…
Does the NDIS fund communication devices?
The NDIS can fund AAC devices and software when they are reasonable and necessary and related to your disability. Speech-generating devices and specialised software are higher-cost, complex AT, usually funded from the Capital budget and recommended through a speech pathology assessment.
Who assesses me for a communication device?
A speech pathologist (speech and language therapist) usually leads AAC assessment. They look at how you communicate now, what you want to say, and which system and access method suit you, then provide the evidence the NDIA needs. Family and supporters are often involved too.
Can I try a communication device first?
Yes, and it is strongly encouraged. Trialling lets you and the people around you learn the system and check the vocabulary and access method work before any major purchase. It is one of the best ways to avoid ending up with the wrong device — see Trialling assistive technology.
Is a tablet with an app considered AAC?
It can be. A tablet running specialised AAC software prescribed for your needs is a communication system, and the NDIA looks at the whole system and its disability-related purpose. Whether the device is dedicated hardware or a tablet, the assessment and evidence are what matter.
What happens if my communication device breaks?
Funding for repairs, servicing and eventual replacement can be part of the picture, since you may rely on the device every day. Our guide Repairs and maintenance of AT explains what to do when a device fails, and it is worth planning backups so you are not left without a voice.