Drop-In Support vs 24/7 SIL Explained
Drop-in support vs 24/7 SIL on the NDIS: how scheduled drop in support differs from shared rostered SIL, and which one suits how you want to live.
Not everyone who needs help at home needs someone there around the clock. Some people thrive with a worker who drops in at set times, then leaves them to their own routine; others need support rostered across the day and night. This guide explains the difference between drop-in support and 24/7 Supported Independent Living, so you can work out which fits how you want to live.
The simple difference
What drop-in support looks like
What 24/7 SIL looks like
Living alone versus sharing
How to tell which fits you
Why the choice affects your funding
You're not locked in forever
Frequently asked questions
What's the difference between drop-in support and SIL?
Drop-in support means workers visit at scheduled times, then leave you to your own routine. SIL provides rostered support across the day and often overnight, usually in a shared home. Drop-in suits people who manage independently between visits; SIL suits those who need support available most of the…
Is drop-in support cheaper than 24/7 SIL?
Generally, yes. Drop-in support funds a set number of support hours and sits simply within your Core budget. SIL is more intensive — often around the clock — so it costs more and usually needs a roster of care and stronger evidence of your support needs.
Can I get drop-in support if I live alone?
Yes. Drop-in support is often used by people living in their own home, a rental or social housing. Workers come to help with specific tasks — mornings, meals, medication, a check-in — and you manage independently between visits.
Can I switch between drop-in support and SIL later?
Yes. Your support can change as your needs change. People move from 24/7 SIL to drop-in as their independence grows, or the reverse if their needs increase. It's reviewed as part of your plan rather than fixed forever.