Which NDIS Decisions You Can Appeal
Which NDIS decisions you can appeal: what counts as a reviewable decision, what generally doesn't, and how to tell which you're dealing with.
Not every decision the NDIS makes can be formally appealed — but the ones that matter most to your plan and eligibility usually can. These are called 'reviewable decisions'. Knowing whether your situation is one of them saves time and points you to the right path. This guide explains what counts as reviewable, what generally doesn't, and where to turn if you're unsure.
What 'reviewable' means
Common reviewable decisions
Decisions you generally can't formally appeal
How to tell which you're dealing with
The path once you know
When you're not sure
Frequently asked questions
What is a reviewable decision?
It's a decision the law says you have a formal right to challenge through an internal review and, if needed, the Tribunal. Common examples include access decisions and decisions about the supports and funding in your plan. NDIA decision letters usually mention if a decision can be reviewed.
Which NDIS decisions can I appeal?
Commonly reviewable decisions include whether you meet access requirements, the supports and funding in your plan, how your plan is managed, and a decision not to change your plan when you've asked. If a decision affects your eligibility or plan, there's a good chance it's reviewable.
Are there decisions I can't appeal?
Yes. General information, day-to-day communication, or steps before a formal decision aren't reviewable decisions in the same way. In those cases the answer may be a complaint or a request rather than an appeal. If you've only been told something informally, ask for the decision in writing.
How do I know if my decision is reviewable?
Look for a formal decision letter, check whether it mentions your right to request a review, note the date, and identify exactly what was decided. A written decision affecting your access or plan that mentions review rights is very likely reviewable. An advocate can confirm.
What if I only got a verbal answer?
Ask for the decision in writing. A formal, written decision gives you something clear to review and starts the timeframe running. Until then it can be hard to tell whether it's a reviewable decision, so requesting it in writing is a sensible first step.
Who can help me work out if I can appeal?
A disability advocate can look at your decision, tell you whether it's reviewable, and point you to the right next step. Legal aid can help too. Our guide Getting help with an appeal shows where to find free support.