Participant Information Access Request

Ask the NDIA for a copy of the personal information it holds about you.

Who fills it in

A participant, or a person with authority to request information on their behalf.

When you’d use it

When you want to see your records — assessments, plans, notes or decisions the NDIA holds.

How to submit it

Complete the request form and submit it to the NDIA. There is no fee to request your own information.

What a Participant Information Access Request is

A Participant Information Access Request is how you ask the NDIA for a copy of the personal information it holds about you. That can include your assessments, plans, meeting notes, correspondence and the records behind decisions made about your supports.

It's a straightforward way to see what's on your file. Because the NDIA holds a lot of information as it works with you over time, this request gives you a clear window into what has been recorded.

What it does and why it matters

The request puts you in control of your own information. Seeing your records can help you understand why a decision was made, prepare for a plan reassessment or review, check that details are accurate, or simply keep your own copy for reference.

This is your right under Australian privacy law, not a favour. Being able to access the personal information an agency holds about you is a core privacy protection, and the NDIA has a process in place to help you do exactly that.

Who needs to use it

Any participant can make a request for their own information. A nominee, guardian or authorised representative can also request information on a participant's behalf where they have the authority to do so.

You might use it if you're unclear about a decision, gathering documents ahead of a review, changing providers, or you'd just like a personal record of your NDIS journey.

When and how to use it, and what happens next

You can make a request whenever you need your information. There's no fee to request a copy of your own personal information, so cost shouldn't hold you back.

After you submit your request, the NDIA locates the relevant records and provides them to you, sometimes with certain information handled carefully to protect the privacy of others. To make a request and see the current process, visit the access information section of the official NDIS website at ndis.gov.au and check the latest guidance there.

About the Participant Information Access Request

How do I get a copy of my NDIS information?
Make a Participant Information Access Request. This asks the NDIA for a copy of the personal information it holds about you, including assessments, plans, notes and decisions. It's your right under privacy law, and there's no fee to request your own information. Start in the access information section of ndis.gov.au.
Does it cost anything to request my own NDIS records?
No. There is no fee to request a copy of your own personal information from the NDIA. Accessing the information an agency holds about you is a right under Australian privacy law, so you can request your assessments, plans, notes and decision records without being charged.
What information can I request from the NDIA?
You can ask for the personal information the NDIA holds about you, such as your assessments, plans, meeting and file notes, correspondence, and the records connected to decisions about your supports. In some cases, information about other people may be handled carefully to protect their privacy.
Can someone request my NDIS information on my behalf?
Yes. A nominee, guardian or authorised representative can request your information for you where they have the authority to act on your behalf. This is useful when a family member or supporter is helping you prepare for a review or manage your NDIS matters. Check the current requirements on ndis.gov.au.
Why would I request a copy of my NDIS file?
Common reasons include understanding why a decision was made, preparing for a plan reassessment or review, checking that your records are accurate, changing providers, or keeping a personal copy for reference. Seeing your own information helps you stay informed and confident when discussing your supports with the NDIA.

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Official NDIS sources

Novida is an independent directory, not the NDIA. We explain each form in plain English and link you to the official copy — always download and submit the current version from the official website, as forms are updated from time to time.