Administrative Review Tribunal (ART)

The independent tribunal that reviews NDIS decisions after an internal review (replaced the AAT).

What it means

The Administrative Review Tribunal (ART) is an independent body that reviews certain decisions made by government agencies, including the National Disability Insurance Agency (NDIA). If you have already been through an NDIA internal review and still disagree with the outcome, you can ask the ART to look at the decision. This is called an external review because it is carried out by a body that is separate from the NDIA.

The ART replaced the Administrative Appeals Tribunal (AAT) in October 2024. It carries out the same kind of independent review role for NDIS decisions, and is designed to be more accessible and easier for people to use.

In practice

The ART is designed to be accessible, so you do not need a lawyer to take part. The process is generally less formal than a court, and it often begins with steps such as a case conference or conciliation, where the aim is to resolve the disagreement without a full hearing.

Free support is available through the NDIS Appeals Program, which can connect you with an independent advocate to help you understand the process, prepare your documents and speak on your behalf if needed. If your matter cannot be resolved earlier, it may go to a hearing where an independent tribunal member listens to both sides and makes a decision. Because there are time limits for applying after your internal review, it is wise to seek support and act promptly if you decide to go down this path.

A real example

For example, after his internal review left his transport funding unchanged, Daniel decided to apply to the Administrative Review Tribunal. He contacted the NDIS Appeals Program and was matched with a free advocate who helped him organise his evidence. At a case conference, the NDIA and Daniel reached an agreement without needing a full hearing.

Administrative Review Tribunal (ART) — FAQs

What is the Administrative Review Tribunal?
The Administrative Review Tribunal (ART) is an independent body that reviews certain government decisions, including NDIA decisions about access, plans and funding. It provides an external review, meaning it is separate from the NDIA. You can apply to the ART after you have completed an NDIA internal review and still disagree with the outcome.
Did the ART replace the AAT?
Yes. The Administrative Review Tribunal replaced the Administrative Appeals Tribunal (AAT) in October 2024. It took over the role of independently reviewing NDIS decisions, among other government decisions. If you previously heard about appealing NDIA decisions to the AAT, that function is now carried out by the ART.
Do I need a lawyer to go to the ART?
No. The ART is designed to be accessible, and you do not need a lawyer to take part. The process is generally less formal than a court. Free support is available through the NDIS Appeals Program, which can match you with an independent advocate to help you prepare and, if needed, speak on your behalf.
Do I have to go through an internal review first?
Yes. Before you can apply to the ART about an NDIA decision, you must first complete an NDIA internal review. The internal review is the required first step. If you are unhappy with the internal review outcome, you can then apply to the ART for an independent external review of the decision.
How much does it cost to go to the ART?
Support through the NDIS Appeals Program is free, so you can get help from an independent advocate at no cost. This assistance can make the process far less daunting. If you are considering an external review, it is worth contacting the Appeals Program early so you understand your options and any time limits that apply.

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