Quote

A written estimate a provider gives for a support, often needed for higher-cost items.

What it means

A quote is a written estimate from a provider that sets out a particular support and how much it will cost. It usually names the support, describes what is included, and shows a price, so you and the NDIA can see exactly what you would be paying for.

Quotes matter most for higher-cost or more complex supports. The NDIA often asks for a quote before it will fund things like assistive technology, home modifications or Supported Independent Living (SIL). The quote gives the agency the information it needs to check that the cost is reasonable and necessary before the funding is approved.

In practice

If you need a support that requires a quote, you ask a provider or supplier to put their estimate in writing. This is often submitted along with any assessments or recommendations, such as an allied health report for assistive technology or a builder's scope for a home modification.

It is a good idea to get a few quotes for the same support so you can compare prices, inclusions and what each provider offers. Comparing helps you make an informed choice and can show that you are getting good value. Once a quote is accepted, the funding can be set aside for that support and the provider can be paid for the work.

A real example

For example, Priya needs a powered wheelchair, which is higher-cost assistive technology. Her occupational therapist writes a recommendation, and Priya asks two suppliers to send written quotes. She compares the price and features of each, submits the preferred quote with the OT report, and the NDIA reviews it before approving the funding.

Quote — FAQs

When do I need a quote for a support?
You generally need a quote for higher-cost or complex supports, such as assistive technology, home modifications or Supported Independent Living. The NDIA uses the quote to check the cost is reasonable and necessary before funding it. Everyday, lower-cost supports usually do not need a quote. If you are unsure, ask your planner, support coordinator or provider.
How many quotes should I get?
It is a good idea to get more than one quote when you can. Comparing a few quotes for the same support lets you weigh up price, what is included and what each provider offers. This helps you make an informed choice and can show you are getting good value. For some supports the NDIA may ask for a specific quote based on an assessment.
What should a quote include?
A clear quote names the support, describes what is included, and shows the cost. For assistive technology or modifications, it may also reference the item, model or scope of work. The more detail it provides, the easier it is for you and the NDIA to understand what you are paying for and whether it meets your needs.
Who provides the quote?
The provider or supplier of the support provides the quote. For example, a supplier quotes for a piece of assistive technology, a builder quotes for a home modification, and a SIL provider quotes for supported living arrangements. You request the quote in writing, and it is often submitted alongside any relevant assessments or professional recommendations.
What happens after a quote is accepted?
Once a quote is accepted and the funding is confirmed, the money can be set aside for that support and the provider can go ahead. The provider is then paid for the agreed support, either through the agency, your plan manager or by you if you self-manage. Keep a copy of the quote and any related paperwork for your records.

Explore more NDIS resources

Official NDIS sources

Novida is an independent directory, not the NDIA. We explain each form in plain English and link you to the official copy — always download and submit the current version from the official website, as forms are updated from time to time.