Verified profile & analytics
A Novida provider profile is a verified, searchable listing across every NDIS support category with reviews, service areas and a verified badge that builds participant trust. Paid plans add analytics showing profile views, enquiries and conversion so providers can see what is working.
Your profile is how participants and support coordinators decide whether to enquire, so it has to do real work. Novida gives providers a structured, verified profile — services, the categories you actually deliver, service areas, registration status, team, credentials and reviews — built to rank in search and earn trust at a glance.
A complete profile is more than a listing. It tells participants what you do, where you do it and who you are, with the signals that matter most to them: a verified badge, clear registration status and real participant reviews. That combination is what turns a passing view into a genuine enquiry.
On paid plans, profile analytics show what is actually happening: how many participants viewed your profile, how many enquired and how that converts over time — so you can sharpen your listing based on evidence instead of guessing what might be holding you back.
What’s included
- Verified provider profile across every NDIS support category
- Service-area mapping so you appear in the right local searches
- Registration status — registered or self-managed-friendly — shown clearly
- Team, credentials and a photo gallery to show who you are
- Participant reviews and ratings on your profile
- Verified badge once your details are checked
- Guided profile builder with completeness prompts
- Profile analytics on paid plans — views, enquiries and conversion
Why it helps
Verified & trusted
A verified badge and complete profile signal legitimacy, which is what turns a profile view into an enquiry.
Ranks in search
A complete profile across your real categories and service areas surfaces you to the right participants.
Reviews that reassure
Real participant reviews and ratings give newcomers the confidence to reach out rather than scroll past.
Right local matches
Service-area mapping means you show up for participants in the places you actually serve, not everywhere.
Analytics that guide you
See views, enquiries and conversion so you know what to improve and where demand is strongest.
Frequently asked questions
Is a provider profile free?
Yes. A verified provider profile, appearing in search across every NDIS support category with reviews, is included on the free plan. Profile analytics are included on paid plans.
Can participants leave reviews on my profile?
Yes. Participants can leave reviews and ratings, and these appear on your profile to reassure newcomers and help your listing earn trust.
Can I show all the categories I deliver?
Yes. You can list every support category you actually provide across every NDIS support category, so participants discover your full range rather than a single service.
Does registration status matter to participants?
It can. Your registration status — registered or self-managed-friendly — is shown clearly so participants can see at a glance whether you suit how their plan is managed.
How do I get the verified badge?
Your details are checked against the ABN and NDIS registration where claimed; once verified, the badge appears on your profile to build participant trust.
What makes a profile rank in search?
A complete, verified profile across your real categories and service areas, with reviews and full details, surfaces to the right participants ahead of thin or incomplete listings.