Question 1

Is a provider profile free?

Accepted Answer

Yes. A verified provider profile, appearing in search across every NDIS support category categories with reviews, is included on the free List plan. Profile analytics are included on paid plans.

Question 2

Can participants leave reviews on my profile?

Accepted Answer

Yes. Participants can leave reviews and ratings, and these appear on your profile to reassure newcomers and help your listing earn trust.

Question 3

Can I show all the categories I deliver?

Accepted Answer

Yes. You can list every support category you actually provide across every NDIS support category, so participants discover your full range rather than a single service.

Question 4

Does registration status matter to participants?

Accepted Answer

It can. Your registration status — registered or self-managed-friendly — is shown clearly so participants can see at a glance whether you suit how their plan is managed.

Question 5

How do I get the verified badge?

Accepted Answer

Your details are checked against the ABN and NDIS registration where claimed; once verified, the badge appears on your profile to build participant trust.

Question 6

What makes a profile rank in search?

Accepted Answer

A complete, verified profile across your real categories and service areas, with reviews and full details, surfaces to the right participants ahead of thin or incomplete listings.

Verified profile & analytics