Question 1

Does it cost extra to browse the talent pool?

Accepted Answer

Browsing and inviting workers is part of your Novida provider plan — there is no per-contact charge, so you can source as actively as you need.

Question 2

How is this different from posting a job?

Accepted Answer

Posting a job waits for workers to find and apply to you. The talent pool lets you go the other way — search for available workers who match and invite them directly, which is ideal for hard-to-fill or urgent roles.

Question 3

Can I see a worker’s contact details before they accept?

Accepted Answer

No. You can see their role, location, availability and verified checks, but their phone and email stay private until they accept your invitation to apply. This keeps hiring consent-first.

Question 4

Can a worker decline my invitation?

Accepted Answer

Yes. Workers can decline, and their contact details remain private if they do. You will see the invitation marked as declined so you can move on to other candidates.

Question 5

Do workers see who invited them?

Accepted Answer

Yes. Workers see your provider name and your role-specific message, so they can make an informed choice about whether to accept and share their details.

Question 6

What happens when a worker accepts?

Accepted Answer

Their contact details unlock for you, and they are added to your applicants for that role as a shortlisted candidate, ready to progress.

Find workers — talent pool