Team seats & multi-site
Novida’s Enterprise plan turns a single provider account into a team: one HQ master seat with full oversight of billing, compliance and performance, plus up to 10 staff seats for regional managers, recruiters and intake coordinators. Each staff seat can be scoped to specific suburbs and leads, so people manage their own patch without seeing everyone else’s.
A multi-site provider isn’t one inbox — it’s regional managers, recruiters and intake coordinators who each own a slice of the operation. Sharing a single login doesn’t work once you’re past one location.
Enterprise opens a parent–child account: one HQ master seat with full oversight of compliance logs, billing and performance across the organisation, and up to 10 staff seats underneath it.
Staff seats can be assigned to specific suburb sectors and their leads, so a regional manager works their own area cleanly — without cross-contaminating another region’s data — while HQ keeps the whole picture in one place.
What’s included
- One HQ master seat with organisation-wide oversight
- Up to 10 staff seats for managers, recruiters and intake coordinators
- Per-seat scoping to specific suburbs and their leads
- Central billing and compliance visible to HQ
- Clean separation so regions don’t see each other’s data
- Available on the Enterprise plan
Why it helps
A seat per person
Give each manager and coordinator their own login instead of sharing one account.
Own your patch
Scope staff to their suburbs and leads so they focus on their region, not the whole country.
HQ keeps oversight
One master seat sees billing, compliance and performance across every site.
Clean data separation
Regions manage their own leads without cross-contaminating another team’s.
Built to scale
Add sites and staff as you grow, all under one organisation.
Frequently asked questions
How many team seats do I get?
The Enterprise plan opens one HQ master seat plus up to 10 staff seats for regional managers, recruiters and intake coordinators.
Can staff be limited to certain areas?
Yes. Each staff seat can be scoped to specific suburb sectors and their leads, so people manage their own region without seeing another team’s data.
What can the HQ seat see?
The HQ master seat has organisation-wide oversight of compliance logs, billing and performance across every region.
What plan includes team seats?
Multi-seat team accounts are part of the Enterprise plan, built for multi-site providers, franchises and multi-state operators.